Online Payments
Your Satisfaction Guaranteed - Shipping & Return Policy


Place Your Orders with Complete Confidence

There's never a need to worry about on-line orders placed through this online store. Ordering is always 100% safe and secure and encrypted. Our Internet store is connected directly to our Client Solutions Team, providing an experienced Customer Service group and speedy response to your order. You will never have to go through automated systems on the phone, and a live person will speak to you on the phone to give you information about your order if you desire it.

Still concerned? Give our Client Solutions Representatives a call at 1-888-243-1112 and they will be more than happy to provide the information you need to feel at ease.

AVAILABLE SHIPPING METHODS:

We offer a wide variety of shipping options through FedEx that allow you to get your packages as soon as possible or permit you to relax as the package makes its way to your doorstep or office. The following options are great, but we are flexible in that we can work with you if you have another option in mind. If you do have another shipping option that you wish to take advantage of (such as when ordering a larger shipment of items), simply call our Client Solutions Team at 1-888-243-1112 to discuss the option.

FedEx Ground®
FedEx Home Delivery®
FedEx 2Day®
FedEx Standard Overnight®
FedEx Priority Overnight®
FedEx First Overnight®
FedEx International Ground®
FedEx International Economy®
FedEx International Priority®
FedEx International First®
FedEx 1Day® Freight
FedEx 2Day® Freight
FedEx 3Day® Freight
FedEx International Priority® Freight
FedEx Express Saver®

Magna Manufacturing's Satisfaction Guarantee

As our customer, your customer's satisfaction is very important to us. If you are not completely satisfied with an item you've purchased from us, you may return it within 30 days for a full merchandise refund. Some restrictions may apply (for example, some "Deal-Of-The-Day" items may have a different, temporary policy which we will make clear on the item's description page).

Any potential return item must have a Return Authorization Number which can be obtained by calling our Customer Service (Client Solutions) phone number (888)-243-1112.

LoBoy Client Solutions Representatives are available between the hours of 7:00am Central and 4:00pm Central Time, USA.

Return policy

All Magna Manufacturing, Inc., LoBoy (brand), and LoBoy Online Store products are intended for adult use only.

To return an item to Magna Manufacturing, Inc. please call 1-888-243-1112 to obtain a Return Authorization Number. Once you have done so and have received your Return Authorization Number...

  • Package your return in the original carton (All returned products must be complete including the original packing, accessories, parts, manuals, etc.).
  • Please include the shipment invoice (packing slip) with the backside filled out including: Return Authorization Number, Reason for the return - (A. Not as expected, B. Arrived too late, C. Wrong item on Invoice, D. Wrong Item Shipped, E. Wrong Color, Size, etc., F. Not as Advertised, G. Defective), and Action Requested - (Refund or exchange).
  • Send your return via UPS ground or Insured Parcel Post to:
Magna Manufacturing Returns Dept.
85 Hill Avenue
Fort Walton Beach, Florida 32548-0279


Important: The customer is responsible for the cost of return shipping